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Terms & Conditions

Company: Dhanushal Skilling LLP

Brand: Generally Critical

Effective Date: 1 June 2025

Last Updated: 14 August 2025

1. Introduction and Acceptance

Welcome to Generally Critical, operated by Dhanushal Skilling LLP ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, platform, services, and all related offerings.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Company Information

Legal Entity: Dhanushal Skilling LLP

Brand Name: Generally Critical

Registered Office: 4Q 204, Gurjinder Vihar (AWHO Township), Sector CHI-1, Pocket P5 Noida, Alpha Greater Noida, Gautam Buddha Nagar, Noida, Uttar Pradesh, India

Email: hello@generallycritical.com

3. Eligibility and Registration

To use our services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using our services under Indian law
  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials

4. Services Description

Generally Critical provides the following services:

  • Professional Skill Development: Training programs, simulations, and bootcamps
  • Career Guidance: Personalized counseling and career planning
  • Job Placement Assistance: Connections to employment opportunities
  • Training Certification: Credentials upon successful completion
  • Corporate Training: Enterprise solutions for businesses

5. User Obligations and Conduct

As a user of our services, you agree to:

  • Use the platform only for lawful purposes
  • Not upload harmful, offensive, or illegal content
  • Respect intellectual property rights
  • Not engage in fraudulent or deceptive practices
  • Not attempt to disrupt or compromise our systems
  • Comply with all applicable Indian laws and regulations
  • Maintain confidentiality of proprietary information

6. Payment Terms

6.1 Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards
  • Net Banking
  • UPI Payments
  • Digital Wallets

6.2 Pricing

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We reserve the right to modify pricing at any time.

6.3 Refund Policy

15-Day Money-Back Guarantee: We offer a no-questions-asked refund policy for 15 days from the date of purchase.

  • Refunds are processed to the original payment method
  • Processing time: 5-10 business days
  • Refunds apply to the full program fee
  • To request a refund, contact us at hello@generallycritical.com

7. Intellectual Property Rights

All content, materials, trademarks, and intellectual property on our platform are owned by or licensed to Dhanushal Skilling LLP. This includes but is not limited to:

  • Course materials and simulations
  • Software and technology
  • Text, graphics, logos, and images
  • Audio and video content
  • Assessment tools and methodologies

You may not copy, reproduce, distribute, or create derivative works without our express written permission.

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023.

9. Disclaimers and Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

  • Specific employment outcomes or job placements
  • Uninterrupted or error-free service
  • Complete accuracy of all content and materials
  • Fitness for a particular purpose

10. Limitation of Liability

To the maximum extent permitted by law, Dhanushal Skilling LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or opportunities.

Our total liability for any claims shall not exceed the amount paid by you for the specific service in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dhanushal Skilling LLP, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

  • Your violation of these Terms
  • Your use of our services
  • Your violation of any third-party rights
  • Your breach of applicable laws

12. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activities
  • Non-payment of fees
  • Abuse of our platform or other users

Upon termination, you must cease all use of our services and any downloaded materials.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Greater Noida, Uttar Pradesh, India.

13.3 Alternative Dispute Resolution

Before initiating legal proceedings, we encourage parties to attempt resolution through negotiation or mediation.

14. Compliance with Indian Laws

Our services comply with applicable Indian laws and regulations, including:

  • Information Technology Act, 2000
  • Digital Personal Data Protection Act, 2023
  • Consumer Protection Act, 2019
  • Indian Contract Act, 1872

15. General Provisions

15.1 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified Terms.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dhanushal Skilling LLP regarding your use of our services.

16. Contact Information

For questions, concerns, or grievances regarding these Terms, please contact:

Grievance Officer: Abhisht Abhivyakti Pathak

Email: abhivyakti@generallycritical.com

Phone: +91 99029 46330

Address: 4Q 204, Gurjinder Vihar (AWHO Township), Sector CHI-1, Pocket P5 Noida, Alpha Greater Noida, Gautam Buddha Nagar, Noida, Uttar Pradesh, India

We will respond to your inquiry within 7 business days.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.